ST 10 & ST30 Warranty
Indicative of its commitment to quality components and workmanship, EMG is one of the only manufacturers to offer a 2 Year Warranty on all components on the ST10 & ST 30 electric golf buggies. In addition, a 1 Year Manufacturer’s Warranty on the battery charger and a 1 Year Manufacturer’s Warranty on the battery. (6 month exide)
The ST10 & ST30 are hand built and have a full systems check while still in the assembly jig. After bench testing is complete, the buggy is put through a series of tests on the turf, before being packaged for delivery.
Repairs Under Warranty
Immediately after you purchase your buggy, please take a few moments to register the required details in the “WARRANTY” page on our website.
If you purchase floor stock, please forward new information so we can update our registry. In the case of a demonstration buggy, warranty will commence from the time it was built.
If the occasion arises and your buggy has developed a warrantable problem within the 2 year warranty period, don’t hesitate to contact one of the EMG support team members.
Due to smart designing of our product we can diagnose any problems over the phone, which saves time in having your buggy repaired.
The buggy is designed in a modular fashion, to ensure no time consuming repairs, all components are just changed over with complete new ones.
EMG will advise the service agent closest to your area that you have a warrantable problem with your buggy and that there will be no cost to the customer unless it is deemed to be mistreatment. The following is the 5 step process for processing warranties:
- Diagnose buggy problem with customer
- Advise customer of their nearest EMG buggy repair agent
- Notify Agent of problem and customer details
- Dispatch components required to agent
- Agent calls customer to organise convenient time for repairs
2 Year Parts
ST10 & ST30 Golf Buggies
- Frame (all)
- On/Off switch
- Gearbox (complete)
- Drive sleeves
- Needle rollers and bearings
- Nuts and Bolts
Repairs Outside of Warranty
EMG buggies are designed and manufactured to last.
Their unique modular and pull apart design means maintaining your EMG buggy for many years to come is both easy and affordable. Unlike a number of other manufacturers, EMG supplies replacement parts at realistic prices.
In the event you experience any problems, just contact EMG who will assist with the diagnosis, advise you of your nearest repair agent and liase with them if any assistance is required.
Please Note: You must call or email EMG prior to organise repairs due to procedures we have in place with agents. EMG also has the right to have the buggy shipped back to the workshop for inspection and repairs. If buggy has been damaged due to mistreatment all costs will be forwarded to the customer.